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Policies & FAQs

What is Providence Amphitheater?

Providence Amphitheater (formerly Sandstone Amphitheater) is an open-air performance venue located in Bonner Springs, Kansas, conveniently located near the Kansas Speedway and Legends Shopping Mall. Opened in 1984, it is a place where concert fans have been making memories for over twenty years. Audience capacity at Providence Amphitheater is 18,000 people, including approximately 3,100 box and reserved seats.

How do I get to Providence Amphitheater?

Providence Amphitheater is located in Wyandotte County Park in Bonner Springs, Kansas. See the Directions and Parking info page for details.

How do I get tickets?

Tickets to events at Providence Amphitheater are available through Ticketmaster. See the Providence Amphitheater Event Calendar page for a list of all events and associated ticketing links.

Starting in 2017, we are hosting box office hours for the first week of sales only for every event. The box office (located at 633 N 130th Street) will be open weekdays 10am-4pm for in-person ticket sales with no service charges.

Beware of secondary resale sites; not only are prices higher on these websites, but the venue can only guarantee the validity of tickets purchased directly from Ticketmaster.

What vending options do I have?

A variety of food and beverage vendors are present at Providence Amphitheater, including BBQ, hot dogs, pretzels, nachos, soda, water, beer, liquor, and more.

Where will I sit?

Providence Amphitheater is comprised of both reserved and general admission seating. The "up-front" general admission area is located directly in front of the stage, and allows more fans close access to the stage and performers. Event seating varies by show; check our Event Calendar page for more details on each show's setup. Normally, access to the up-front pit requires a GA Pit ticket. All tickets are also allowed access to lawn seating. For a map of our seating, check out our Event Seating page.

Where can I go to buy tickets if I do not want to buy them online or over the phone?

Check the Ticketmaster Retail Outlet page to find a retail outlet near you. Tickets can also be purchased at the venue box office on day of show only, if they are still available at that time.

If I buy a reserved ticket can I still have access to the GA sections?

All tickets are allowed access to the general admission lawn. Access to the General Admission Pit varies by show; typically, only GA Pit tickets are allowed access to this area. On certain occasions, some shows may have a separate GA Pit ticket or lower reserve ticket; in these instances, this change will be noted on the Event Calendar page and on Ticketmaster.

When does the parking lot and gates to the venue open?

Generally the parking lot opens 2 hours prior to the show time and the gates generally open 1 hour prior to show time. Check our website a day or two before the show day for exact opening times.

What can I bring into the venue?

* Blankets (only to be used in lawn area)
* One factory-sealed water bottle of up to 1 liter in volume per person
* Non-professional cameras (no cameras with detachable lenses are allowed in)
* Small purses, bags, and drawsting backpacks (no large backpacks allowed)
* These could be subject to change per the artist request.

Can I bring anything to sit on in the lower GA section?

No, it is standing only unless you are in the 10 rows of seats that remain in the back of the lower section.

I think I left something at the amphitheater. Is there a Lost and Found?

If you have lost items at the amphitheater please visit our Contact Page and submit your lost item with a description and contact information. We will contact you shortly of the status of your item.

What can’t I bring into the venue?

* No lawn chairs or outdoor furniture
* No tarps or blankets larger than a beach towel
* No outside food
* No recording devices
* No glass or metal containers
* No liquor or drugs
* No noisemakers or laser pointers
* No weapons of any kind
* No vehicles (except those required by the disabled)
* No animals (except service animals)
* No picnic baskets, lunch boxes or coolers
* No radios, tape and video recorders
* No bbq grills
* No umbrellas
* No strollers and/or toys that create a disturbance
* No inflatable furniture
* No selfie sticks or GoPro cameras
* Please note that prohibited items may be subject to change per the artist request. Always check the event calendar for additional items that may not be allowed to a particular show.

Can I Tailgate at Providence Amphitheater?

Sorry, but tailgating in the Providence Amphitheater parking lot is prohibited.

Can I really get early entry by showing my UnitedHealthCare card?

Yes! Anyone with a ticket to a concert and UnitedHealthCare card in-hand when they arrive at the venue can gain entry before general gate time. To take advantage of this, simply show your UnitedHealthCare card at the Hop the Line Gate (located at both the GA and Reserved Entrance Gates), and you and up to three (3) more people (for a total of four people per UnitedHealthCare card) will be allowed in early. All people entering through this gate will of course need to have their own ticket to the show.

How much is parking?

Unless otherwise noted on the event calendar page for an event, parking is $10 per car in the General Admission or Reserved lots. VIP parking is also available on a first-come first-served basis for $20 per car.

What is the smoking policy at the venue?

Smoking is allowed in the venue in designated smoking areas: the GA Plaza, walkways, and the VIP Club. As a courtesy to fellow concert goers, smoking is not allowed in the lawn, pit, or reserved seating areas.

Weapons Policy

To ensure that Providence Medical Center Amphitheater maintains an environment safe and free of violence for all employees and patrons, with the exception of on-duty law enforcement officers, the venue prohibits the possession or use of dangerous weapons on venue property.

What is the rain policy for shows?

All shows are rain or shine. We take the safety of our guests very seriously. If the weather becomes dangerous, the necessary measures will be taken to make sure everyone is out of harms way.
Ponchos, rain coats, and trash bags are allowed, however umbrellas and tarps are prohibited inside the venue.


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